Last Updated: July 2026

At A&V Luxuries, we aim to dispatch and deliver your order as quickly as possible. Please read the information below regarding our delivery services and estimated delivery times.

UK Stock

Items that are held in our UK stock are typically delivered within 3–5 working days from the date your order is placed.

Import Stock

Some of our products are sourced from trusted suppliers outside the UK.

These items usually arrive within 7–10 working days. Please note that delivery times are estimates and may occasionally vary depending on supplier processing and shipping times.

Order Processing

Orders are processed Monday to Friday, excluding Bank Holidays.

Where possible, orders may also be processed over the weekend to help speed up dispatch.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delivery Services

We work with a number of trusted courier partners, including:

• Royal Mail
• Evri
• DPD
• InPost

The courier used will depend on your location, parcel size and the delivery service selected at checkout.

Standard Delivery

Our standard delivery service is Tracked 48, where available.

Estimated delivery times begin once your order has been dispatched.

Express Delivery

Where available, customers may choose an upgraded 24 Hour or Next Working Day delivery service at checkout.

Please note that selecting an express delivery option applies to the shipping service only and does not reduce any product processing or sourcing times.

Tracking Your Order

Once your order has been dispatched, tracking details will be sent to the email address provided during checkout, where applicable.

If you have not received your tracking information within the expected timeframe, please contact us and we will be happy to assist.

Delivery Delays

While we always aim to meet our estimated delivery times, delays can occasionally occur due to circumstances beyond our control.

These may include:

• Courier delays
• Adverse weather conditions
• High seasonal demand
• Customs or import delays (where applicable)
• Industrial action or other unforeseen events

We appreciate your patience should any unexpected delays occur.

Incorrect Delivery Information

Please ensure your delivery address is entered correctly before completing your order.

A&V Luxuries cannot accept responsibility for delays, failed deliveries or additional charges resulting from incorrect or incomplete address details provided by the customer.

Missing or Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact us.

We will work with the courier to investigate the shipment and keep you updated throughout the process.

Contact Us

If you have any questions regarding delivery or your order, please contact us using the details available on our Contact page.

We are always happy to help.