β¨ PRE-ORDER INFORMATION β¨
Β π¦ Delivery: Please allow up to 10β20 working days for pre-order/imported items.
π Sizing: Please use our Size Guide above before ordering. Sizing can vary slightly between styles and suppliers.
Please allow the full delivery timeframe for your order to arrive.
Please note: If a product has a different delivery timeframe, this will be stated on the product listing.
RETURNS & EXCHANGES
AV Luxuries | AV Collection does not offer refunds or exchanges unless an error has been made by us or our supplier with your order.
DELIVERY INFORMATION
Orders usually arrive within 7β14 working days after supplier dispatch. Once your order arrives with us, it will be quality checked and sent using a tracked delivery service. Tracking details will be provided once available.
FREQUENTLY ASKED QUESTIONS
What is your returns and exchanges policy?
AV Luxuries | AV Collection does not offer refunds or exchanges unless an error has been made by us or our supplier with your order.
Can I order something that isnβt on the website?
Yes! If thereβs an item youβre looking for that isnβt currently listed on our website, just send us a message on our contact form and weβll do our best to source it for you.
When will I receive my tracking information?
Tracking information will be sent to you once your order has been dispatched. Please allow the stated processing and delivery timeframe before contacting us for an update.
Can I change my order after placing it?
If you need to change your delivery address or make an amendment to your order, please contact us as soon as possible. Weβll always do our best to help, but changes may not be possible once your order has been processed or dispatched.





